Is there an installation guide I can follow?
Yes, please follow the installation guide located in to the MailWasher Server program help guide
What is the process for uninstalling MailWasher Server?
1. Microsoft Exchange 2000/2003
Start>All Programs>MailWasher Server>Uninstall the Microsoft Exchange Mail Conduit
2. Sendmail.
- Install sendmail milter support
- Modify sendmail.mc, removing the following lines from the end of the file INPUT_MAIL_FILTER(`mailwasher_server', `S=unix:/var/run/mwserver/mpd.sock, F=T, T=S:4m;R:4m')dnl define(`confINPUT_MAIL_FILTERS', `mailwasher_server')dnl
- rebuild your sendmail.cf and install
- restart sendmail
3 . Qmail
- Stop qmail.
- Change into the qmail binaries directory, usually /var/qmail/bin/.
- Rename the qmail-queue binary to qmail-queue-mws-conduit (mv qmail-queue qmail-queue-mws-conduit).
- Rename the qmail-queue binary to it's proper name qmail-queue (mv qmail-queue-mws-mailwasher qmail-queue).
- Restart qmail.
What is the process for upgrading my version of MailWasher Server?
You can find all the information you need to upgrade your version of MailWasher server in the program help guide
I've installed MailWasher Server, but it does not filter inbound email
a) Have you installed the mail conduit? How to do this depends on which mail server you are using:
1. Microsoft Exchange 2000/2003
Start>All Programs>MailWasher Server>Install the Microsoft Exchange Mail Conduit
2. Sendmail.
- Install sendmail milter support
- Modify sendmail.mc, adding the following at the end of the file INPUT_MAIL_FILTER(`mailwasher_server', `S=unix:/var/run/mwserver/mpd.sock, F=T, T=S:4m;R:4m')dnl define(`confINPUT_MAIL_FILTERS', `mailwasher_server')dnl
- rebuild your sendmail.cf and install
- restart sendmail
3 . Qmail
- Stop qmail.
- Change into the qmail binaries directory, usually /var/qmail/bin/.
- Rename the qmail-queue binary to qmail-queue-mws-orig (mv qmail-queue qmail-queue-mws-orig).
- Copy the MailWasher Server qmail-conduit binary, found in the bin subdirectory of the MailWasher server product directory you selected during installation (usually /usr/local/mwserver), to qmail-queue (note the filename change!) in the current directory (for example, cp /usr/local/mwserver/qmail-conduit qmail-queue).
- Restart qmail.
b) Have you disabled message quarantining for this account?
Look in the System Configuration>Message Quarantining page, and you'll see this block of options
When no corresponding user account is found for one of the original recipients of a quarantined message,
- Deliver the message to those recipients normally
- Discard the message
- Assign the message to .....
- Create a new user account for that recipient email address
Is this set up how you wish??
Error: Cannot connect to CFS platform
This is telling you that there is a connectivity issue, and MailWasher Server cannot talk to the FirstAlert! ( aka Content Filtration System or CFS ). As well as it being exactly what it says, and there are problems with routing somewhere, this could be caused by DNS or firewalling issues. We use port 4051 to talk between MWS and the CFS gateways. A quick test is as follows:
The command
telnet native.first-alert.net 4051
should result in the following response ( IP address may vary depending on which gateway you connect to )
Trying 209.213.221.138...
Connected to native.first-alert.net.
Escape character is '^]'.
200 CFS service ready
In one step, this has proved that DNS is working, and there's no firewalling in the way. Depress Crtl-] do return to the telnet> prompt, then quit to exit.
